Support Policy

At FebStyle, we prioritize your satisfaction and strive to offer seamless support for all your needs. Whether you have questions about our products, orders, or policies, the faboulous FabStyle team is here to assist you.

Support Channels

You can reach us through:

• Email: support@febstyle.com

• Live Chat: Available on our website during operating hours.

• Phone: +880…………….

Supporting Hours

Our support team is available:

• Saturday to Thursday : 9:00am - 6:00pm (GMT +6)

• Closed on Fridays and public holidays.

Response Time

We aim to respond to all inquiries within 24 hours. For urgent matters, please use our live chat or phone support during business hours.

Assistance We Provide

Our support team can assist you with:

• Product information and recommendations.

• Order tracking and delivery updates.

• Assistance with returns, exchanges, and refunds.

• Resolving issues related to payments or accounts.

Feedback and Complaints

Your feedback helps us grow! If you have any suggestions or complaints about our products, email us at feedback@febstyle.com. We take all concerns seriously and aim to resolve them promptly.

Language Support

We currently provide support in Bengali and English.

Self-Service Options

For quick answers, visit our FAQ section or track your orders directly through your account dashboard on our website.